The administrative support role will focus on secondary functions to support invoice processing and improve overall client experience. A friendly, professional demeanor must be exhibited at all times and must be able to work with all levels of staff and management.

• Accurate and timely completion of secondary functions as assigned
• Provide additional administrative support as needed

• Document scanning
• Uploading of documents to customer portal as required
• Managing and conclude departmental communication as tasked
• Data entry into various software programs and databases
• Providing additional support where needed

• Ensure client documents are properly and accurately scanned throughout the course of the day
• Upload all documents to customer portals as required for payment remittance
• Managing internal and external departmental communication for resolution
• Entering and coding key data fields into various software programs and databases
• Secondary support to imaging personnel

• Excellent verbal and written communication
• Minimum (50) WPM typing; experienced in data entry
• Fast learner, self-motivated, deadline-oriented, adapts easily to change
• Ability to work in a team oriented environment
• Ability to work overtime and flexible start time as needed


  • High school graduate
  • Minimum of 1 year experience in a high volume office or production environment
  • Well versed on Microsoft products; strong computer skills/knowledge
  • Knowledge of freight, transportation, and/or logistics industry is a plus

This job description is not intended to be all-inclusive. Employee may perform other related duties as necessary to meet the ongoing needs of the organization.