It’s no secret that e-commerce is the new trend in sales. However, while numerous articles focus on B2C, according to FreightWaves DHL Supply Chain conducted a survey about B2B e-commerce adoption.
By 2023 U.S. B2B retail sales could hit 17 percent of projected $11 trillion.
Most B2B businesses have fully implemented an e-commerce strategy. However, challenges remain to meet shifting customer expectations and complex e-fulfillment.
To read more, go to FreightWaves.